I recently bought a stainless steel nalgene water bottle to add to my kit. I wanted a stainless steel bottle cause you can boil water if need be in it plus its durable. So far I've had it for a day and like it a lot. It has the typical wide mouth that the more common nalgenes have but the cap seems more durable to me and isn't attached by a piece of plastic but instead a piece of cord. The sad part is I ordered it and received a defective bottle that leaks. So I called their customer service this morning and explained what happened and the lady apologized for the problem and then said if I give her my address she would send a new one right away. I then proceeded to ask if I had to send the old one back and this is the shocker. She said to just discard it in the trash. I don't think I can do that to such a nice bottle. I might try to fix the leak or find something to store in it. I just couldn't believe that without any fuss they were willing to send me a new one and without returning the damaged one. I have quite a few nalgene bottle and will continue to buy them with their customer service like it is.